FAQ
Orders
Choose a piece and your size, add it to your bag and proceed to checkout. You can order without creating an account.
Open the link in your order confirmation email to see the status of your order at any time.
Shipping is complimentary across Vietnam within 2–4 business days, with same-day delivery in Ho Chi Minh City and Hanoi. International orders travel with DHL Express within 5–10 business days. See our Shipping Policy.
Haute Couture & Bridal
Haute Couture and Bridal pieces are made to measure. Please book an appointment to meet a client advisor and take your measurements.
A made-to-measure wedding gown takes 8 to 12 weeks, including 2–3 fittings.
Sizes & Returns
See our Size Guide or book an appointment to be measured in a boutique.
Ready-to-Wear pieces and accessories can be exchanged or returned within 30 days of delivery. Sale items, Haute Couture and made-to-measure wedding gowns cannot be returned. See Exchanges and Returns.